Terms of Use
Last updated: 3 August 2026 · Applies to all users of alpevox.ai
⚠️ Important — Please Read Carefully
Alpevox is a software tool only. It is not a financial adviser, broker, or fund manager. All trading involves risk of loss. Past performance does not guarantee future results. Never invest money you cannot afford to lose.
1.Acceptance of Terms
By accessing or using Alpevox AI Trading Platform ("Alpevox", "we", "our", or "us"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our platform.
2.Paper and Live Trading
Alpevox supports both paper (simulated) and live trading via your brokerage account. Paper trading uses simulated funds with no real money involved. Live trading executes real orders through your brokerage account.
Simulated trading performance is not necessarily indicative of future real trading results. Past performance — simulated or live — does not guarantee future results.
3.Not Financial Advice
Nothing on this platform constitutes financial advice, investment advice, trading advice, or any other type of advice. Alpevox is a software tool provided for informational purposes only.
You should always seek independent financial advice from a qualified professional before making real investment decisions. We are not licensed financial advisors, brokers, or dealers.
4.User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account.
We reserve the right to terminate accounts that violate these terms or engage in abusive, fraudulent, or harmful behaviour.
5.API Keys and Third-Party Services
Alpevox integrates with Alpaca Markets for brokerage execution. Your use of Alpaca is subject to Alpaca's Terms and Conditions.
You are responsible for the security of your third-party API keys. We store keys securely in our database with restricted access controls, but cannot guarantee absolute security against all possible threats.
6.No Custody of Funds
Important — Please Read
Alpevox does not hold, custody, manage, or control any of your trading funds. All trading capital is held exclusively by Alpaca Markets, a registered US broker-dealer.
Alpevox is a software interface that connects to your Alpaca brokerage account. We never have direct access to your funds. All deposits, withdrawals, and fund management must be done directly through Alpaca Markets.
The only money Alpevox collects is your subscription fee for use of the platform, processed securely through Stripe. Subscription fees are entirely separate from your Alpaca trading capital.
In the event of any issue with Alpevox, your trading funds remain safe and accessible directly through your Alpaca account at app.alpaca.markets.
7.Subscription and Payments
Subscription fees are charged in advance on a monthly or annual basis. All payments are processed securely through Stripe.
Refunds are available within 7 days of the initial subscription purchase. No refunds are available after 7 days or for renewal charges.
We reserve the right to change pricing with 30 days notice to existing subscribers.
8.AI Trading Agent
The Alpevox AI trading agent makes autonomous trading decisions in paper or live mode. We do not guarantee any specific performance or results from the agent.
The agent may experience downtime, errors, or unexpected behaviour. We are not liable for any losses, missed opportunities, or outcomes resulting from agent behaviour.
9.Limitation of Liability
To the maximum extent permitted by law, Alpevox and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of profits, data, or goodwill.
10.Intellectual Property
All content, features, and functionality of Alpevox — including but not limited to software, text, graphics, and logos — are owned by Alpevox and protected by applicable intellectual property laws.
11.Governing Law
These terms shall be governed by and construed in accordance with the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.
12.Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms. We will notify users of material changes via email.
13.Contact
For questions about these terms, please contact us or email hello@alpevox.ai.
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